FAQs

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Recruitment Firm Client FAQ

What are your fees?

Depending on the level of search, Action Management Services charges 30-35% of the first year's total compensation of the hired candidate. An estimated one third of the fee is due up front in the form of a retainer. The estimated gross compensation shall include a reasonable estimate of earned commissions, bonuses, incentives and other emoluments in lieu of, or in addition to the salary to be earned by the candidate during the first twelve months of employment.

Why is there a retainer?

If your immediate needs fall into one of the following categories: confidentiality, complexity, credibility, level of the position, geographical location, or if the position is a priority, you should retain our services as a recruitment agency. Your retainer allows us to commit our resources to fully research and understand the intricacies and challenges facing your industry. By retaining Action Management as your recruiter, you can be assured that your search will be handled confidentially. Most importantly, retained searches are our priority searches.

What is the guarantee period?

We will guarantee the candidate for sixty days from the date of hire. Please request our fee schedule for details.

How long will it take to complete the search?

Each search assignment is different, depending on location, level of position, and pool of candidates. If we are provided with a detailed job description and comprehensive overview of your company, a normal search can be successfully completed with the candidate starting employment in 60 – 120 days.

How many full time recruiters does Action Management Services employ?

Currently our recruitment agency employs 10 full time well accomplished recruiters and two research analysts.

>How does Action Management fill positions outside of Ohio?

Throughout our twenty-five plus years of doing business, we have developed an extensive network of contacts nationwide. We are experts at utilizing our network, and along with our relentless search and research, are able to identify qualified candidates for our clients from Los Angeles to Boston.

How does Action Management find the right candidate for a position?

First, we strive to understand your company, culture and the challenges that are unique to your industry. Then, through our extensive network of contacts, we communicate with and uncover potential candidates who have the experience and expertise to satisfy your organization’s need. Finally, we focus on the top tier of uncovered candidates who will welcome the challenges and are motivated to help propel your company forward.

How long has Action Management Services been in business?

Action Management Services has been placing and recruiting top talent since 1979.

Does Action Management Services specialize in any specific areas?

Action Management Services specializes in accounting, finance, tax, audit, IT, healthcare, banking, and for some of our larger clients, sales and marketing and business development.

What type of people do you recruit?

Action Management Services specializes serving as a recruiter for first line, middle and senior management positions.

Why should we use Action Management Services?

Our recruitment agency has been a part of the executive search industry for over thirty-five years and has built our reputation on delivering results, by being professional, honest, and to the point.

Candidate FAQ

How often should I follow-up with you during my search?

You should follow-up with us immediately after any interview we arrange in order to discuss your impressions of the opportunity while they are freshest in your mind. If you are not an active candidate for a search in progress, it is appropriate to maintain contact with us every couple of weeks.

What types of companies are you working with?

Action Management Services works with clients in many industries including manufacturing, distribution, service, retail, financial services, insurance and health care.

Do I know where you are sending my resume?

Yes. A candidate's resume is not presented to a client company without approval. It is our practice to review job descriptions, compensation levels and the company information with a candidate before submitting their resume to the client.

Is there any cost to me for your service?

No. The client company assumes our fees.

Do you only handle clients in the Cleveland market?

No. Greater Cleveland is our home market, however, we have clients in a variety of cities including: Detroit, Pittsburgh, Columbus, Cincinnati, Dayton and Chicago.

Is my search kept confidential?

Yes. The resume is only presented to companies that are reviewed with you. All our clients operate with a high degree of confidentiality with respect to resumes presented.

Can you provide me with job descriptions before sending my resume?

In most cases we can provide you with the job specs, however, due to client confidentiality, sometimes that request cannot be met. When appropriate, job descriptions will be reviewed with the candidate for their approval prior to submission of the resume to the client.

Will you coordinate the interview process?

Yes. The client will give us their availability and we will work with your schedule to ensure interviews are scheduled at a mutually convenient time.

Is it acceptable to send thank you letters via email?

Yes. With the technology available today, we have found it to be a quicker and more effective method of communicating with clients.


Hopefully you've learned more about how we work, and in what ways we stand apart from other recruitment companies. If you're looking for further information, don't hesitate to call 216.642.8777 for assistance.

(216) 642-8777